Coffee in the Square

This makes me mad!

I have decided to include a selection of outrages, rather like Architectural review used to do.  And for my first victim I have chosen HSBC bank for their cranky new interiors.
Why does a bank need to look like a disco?  Spangly lights and low levels, a dance floor and carpeted areas.  When you enter all you see is an array of machines that remind me of the soulless slot machines of Vegas. The human tellers are tucked inconspicuously around the corner. I know what they were thinking. Get rid of expensive staff and get the feel of the street - a most overused world in interior design.  The only place for a streetscene is in Disney Land or in a REAL STREET!  Interestingly when I went in and sneaked this photo all the people at the machines were bank staff, trying to make the machines work. Please send me your outrages and I will give them blogspace.

This is what HSBC's 2006 annual report says "HSBC Bank plc aligns its strategy closely to the HSBC Group’s strategic vision to be the world’s
leading financial services company, where leading means the HSBC brand is preferred to others. In working towards delivery of the vision, the bank has developed strategic initiatives for each of its customer groups. The bank’s priorities are to improve the customer experience, (continuing to develop the FSA principles of ‘Treating Customers Fairly’), to invest in developing HSBC’s brand and
encourage all staff to live HSBC’s brand values in their day-to-day activities, and to improve staff
engagement. The bank also focuses on investing in delivery platforms and technology, improving the customer experience, enhancing work practices and taking advantage of HSBC’s global reach."

Westminster's Folly

Parking in central London can be expensive and a drag.  But I have nothing against small green cars and even these need somewhere to park.  So underground car parks like the one in Cavendish Square just behind John Lewis and Oxford Street should provide a model for other developments.  This was rather miraculously built after the war, managing to maintain the fine Plain trees which now sit on top of the spiral car park.  (There is a similar car park in Russel Square which is one of the oldest squares in London - but that is a double spiral!).  Even on a gloomy day like today Cavendish Square provided a green respite from central London's hustle and bustle.

However the car park itself is gloomy and needs sprucing.  And the square, which is potentially beautiful, is cut off for pedestrians by roads on all sides.  I think that Westminster councillors must hate pedestrians.  They certainly have a fear of pedestrianisation and here the roads and footways have been configured so that there is NO WAY to access the gardens except by taking your life in your hands across traffic lanes.  There are no pedestrian crossing or lights. 
Yet the roads around here are only local distributor roads.  There is no need for traffic around here to go fast!
The New West End Company have obviously recognised the problem and in 2005 they conjured up a scheme with adjoining landowners Marchday Group PLC who are the freeholders of the square.  But since what is reported to have been a positive consultation nothing more has been heard.
It is simple schemes and partnerships like this could progressively improve central London, but Westminster, one of the richest of London Boroughs drags its feet.
What New West End Company realises, and what Westminster Councillors should understand is that Oxford Street is losing out to the dead - but admittedly convenient - hand  of places like Bluewater.  Central London has no God-given right to remain central.  The website gives no credits to the designers of the proposals.  (They probably were not paid anything!)

I'm sending this article to New West End Company and to my councillor - I am a Westminster ratepayer.  So we'll see what response we get.  (If any)

M&S see the light

Finally M&S seem to have seen the light in green retailing.  Every business must by now be aware that taxes for landfill of rubbish, high emissions and energy costs will hit them sooner or later.  Also its great PR to be green.  Just think of the "out of town" Sainsbury on the Greenwhich peninsular which assuages its guilt at being located in the middle of a giant car park by hoisting a couple of windmills!
So will M&S be any different?  Well they have had Jonathon Porritt  helping them set it up and a read of today's press release seems to offer some cause for optimism.  However will this mean that M&S starts to abandon their out of town locations, will they be importing less by air, will they be using renewable resources in their clothing lines?  At the moment its fleece from recycled plastic bottles - is that all there is?
A major cost of energy in their stores must be the lack of natural ventilation and natural light even though a lot of stores are only two storey.  It would be interesting if just as John Lewis start filling in their atria (designed in the 40's to bring in natural light and ventilation) M&S start adding atria to their stores. 

Download ms_press_release_070115.pdf